Shipping Policy

Effective date: September 3, 2026

Processing time

Please allow 2–5 business days for your order to be prepared and packed before shipment. You will receive a confirmation email with tracking details once your order is on its way.

Worldwide shipping

Elieli Glass offers worldwide shipping at a flat rate of $9.99 USD, subject to service availability in your destination.

Delivery estimates

After processing, most international orders arrive within 7–15 business days. Delivery estimates are not guarantees and may vary because of carrier operations, customs, weather, and local conditions.

Tracking and customs

Where tracking is available, the tracking link is sent by email. Import duties, taxes, and customs fees, if charged by the destination country, are the customer’s responsibility.

Address accuracy

Please check your shipping address carefully before placing your order. Contact us as soon as possible if you need help with an address change.

Contact

Shipping questions can be sent to info@elieliglass.com.